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Appointment Policies

This policy is only in place to encourage common courtesy.

Appointment Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:
24 hour advance notice is required when canceling an appointment.
If you are unable to give us 24 hours advance notice or same day cancellations will be charged a $10 fee. The balance of this fee must be paid before further appointments can be made.
No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. There will be a charge of $20 for their “missed” appointment. The balance of this fee must be paid before further appointments can be made.

Arriving late

Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Appointment times have been arranged specifically for you, the timer starts at the designated appointment time.

If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start your session. Regardless of the length of the session actually given, you will be responsible for the “full time” of your session.

This policy is only in place to encourage common courtesy.